Technical Support

Tips & Tricks

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  • Mastering the Effective Use of Digital Voice Recorder: FAQs and Solutions

    Mastering the Effective Use of Digital Voice Re...

    Unlock the full potential of your Digital Voice Recorder with our comprehensive guide. From adding bookmarks and choosing the right SD card size to seamless recording and editing, we've answered...

    Mastering the Effective Use of Digital Voice Re...

    Unlock the full potential of your Digital Voice Recorder with our comprehensive guide. From adding bookmarks and choosing the right SD card size to seamless recording and editing, we've answered...

  • Comprehensive Guide to Addressing Common Customer Questions When Using TCTEC Product

    Comprehensive Guide to Addressing Common Custom...

    Navigating a new product can sometimes raise questions. Our guide is your compass, addressing common queries users encounter during their product journey. From simple troubleshooting to maximizing features, we've compiled...

    Comprehensive Guide to Addressing Common Custom...

    Navigating a new product can sometimes raise questions. Our guide is your compass, addressing common queries users encounter during their product journey. From simple troubleshooting to maximizing features, we've compiled...

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User Manual

Digital Voice Recorder User Manual

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Keychain Voice Recorder User Manual

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Magnetic Voice Recorder User Manual

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Voice Recording Pen User Manual

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Connectivity Troubleshooting

Please note that using a USB-C to USB-C cable to connect our device to a computer, especially a Macbook, will not work.

Please use the provided USB to USB-C cable instead. If your computer doesn't have a USB port, you can use a USB to USB-C converter.

If you don't have one, contact our customer service via chat or email, and we'll send you one free of charge.

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